Your happiness and enjoyment of our products are paramount to us. If you are unsatisfied with our soaps or other products, please email us at firstname.lastname@example.org, or call (800) 674-3717.
We accept returns of any unused product purchased online within 15 days of receiving your product shipment. We’ll email you a label to print out, place on your package, and ship back at no cost to you. Once we receive the returned product, a refund will be issued and you will receive an email from us confirming that the transaction has been processed.
Returns should be shipped to:
Fighting Goat Soap Co Returns
5141 Newton Street
Denver, CO 80221
Please note that due to inevitable fraudulent activity, we have set the guidelines below for our return policy:
- The 15-day return period only applies to 1 product per customer.
- If you purchase more than 1 product, you will only be eligible to return 1 of those products.
- We are not liable for returned products that are damaged or lost in transit to Fighting Goat Soap Company.
- We also do not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.
- If you are dissatisfied with a subscription purchase, please contact customer service as soon as possible so that we can cancel your subscription and address your concerns: Email email@example.com or call (800) 674-3717.
- We will only accept returns and refunds from purchases made on FightingGoat.com, not products purchased through retail outlets or our partners' online stores.